Knowledgebase

Website Design Knowledgebase for Spark Sites owners

Stick with us as we add more content! Contact Us with your questions!

Episode 219 – Darryl’s Email Tool

Episode 219 – Darryl’s Email Tool

Communication with your clients is about more than “just checking in” with them. Sending an email could be a huge opportunity to affirm to the client that you care. Show that you care!

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Does Google Even Understand Your Business?

Does Google Even Understand Your Business?

Have you checked your SEO ranking and wondered why you don't rank at all for your terms? It's like Google doesn't even understand what kind of business you're in. The main way we solve this is usually by killer, massively relevant content that your users need. (And...

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How to Find Your Accurate Competitors With Google Tools

How to Find Your Accurate Competitors With Google Tools

Episode 210 - How to Find Your Accurate Competitors With Google Tools Too many of you are thinking of competitors in small business the wrong way. Typically, competitors are not even in your circles. They run in different circles. They aren't even "on your radar"....

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Frequently Asked Questions

Subscription FAQ’s

What Does an On-Hold Subscription Mean?

For subscriptions your find with a “Hold” status:

“The subscription remains active, as long as the payment succeeds. If automatic payment fails, it is put on-hold until the customer logs in to make the payment.”

This usually happens when they are a.) using a credit card that has expired (past due dates, cancelled because replaced with the microchip, etc.) or b.) insufficient funds.

Simply reach out to your customer, ask them to log in and update their payment information.

How Can I Get Subscriptions?

You can get subscriptions added to your WooCommerce solution quickly and easily.

We charge a one-time set-up fee of $75 for the install. You will also need to pay for the plugin (a cost that Woocommerce charges) annually. Currently the cost of the plugin is $75/year.

Contact us to get subscriptions added to your site and available to your customers today.

Website Edit FAQ’s